PrivacyPolicy

Last updated: June 2025

1. Introduction

Tiger Aura Resort ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a reservation with us. Please read this policy carefully.

2. Information We Collect

We may collect the following types of personal information:

• Identity Information: Name, date of birth, nationality, passport/ID number.
• Contact Information: Email address, phone number, postal address.
• Booking Information: Reservation details, room preferences, special requests, payment information.
• Usage Data: Browser type, pages visited, time spent on site, referring URL.
• Communication Data: Records of correspondence via email, phone or web forms.

3. How We Use Your Information

We use your personal information to:

• Process and manage your reservations and payments.
• Communicate with you regarding your booking, enquiries or feedback.
• Send you promotional offers and newsletters (with your consent).
• Comply with legal and regulatory obligations.
• Improve our website and personalise your experience.
• Ensure the security of our premises and guests.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Payment processors and banking institutions to complete transactions.
• Third-party service providers who assist in our operations (subject to confidentiality agreements).
• Legal or regulatory authorities where required by law.

5. Cookies

Our website uses cookies to enhance browsing experience and analyse traffic. You may disable cookies through your browser settings; however, some features of the website may not function correctly without them.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure or destruction. Payment information is handled via secure, encrypted channels.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Booking records are typically retained for 7 years for accounting and tax purposes.

8. Your Rights

Under applicable data protection law, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the relevant data protection authority.

9. Contact Us

For any questions or requests regarding this Privacy Policy or your personal data, please contact us at:

Tiger Aura Resort
Chhoi Village, Ramnagar, Jim Corbett
Uttarakhand 244715, India
Email: info@tigerauraresort.com
Phone: +91 87962 31101

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.